Three services. One starting point: the audit.
Most clients start with the audit. It costs a fraction of what the changes will save, and it tells you exactly where to focus. From there you can act on the findings yourself, commission a build, or keep us on monthly to keep the improvement going.
From £500
We walk your business, map the processes, find where time and money are being lost, and deliver a report: what to automate, what it will save, and what to do first. Most clients recover this cost within the first month of changes.
See what the audit coversFrom £3,000 per project
We take the audit findings and build the solutions. Workflow automation, document processing, admin extraction, and integrations between your existing systems. Delivered into production use.
See what gets builtFrom £600/month
Once the initial work is done, some clients want ongoing support: new tools assessed, staff adoption helped along, and someone on hand when things change. A monthly retainer without the overhead of a full engagement.
See how the retainer worksThe starting point. Before spending money on automation, you need to know where the actual problems are. This engagement gives you that: a clear, prioritised view of where your business is losing time and money, and exactly what would fix it. Read more about how we map business performance before the audit.
We walk through your five to eight core workflows: how work comes in, how it moves through the business, and where it gets stuck, duplicated, or handled manually when it should not need to be.
Most businesses find two or three processes account for the majority of the time lost.
For each problem identified, we estimate how many hours per week it consumes and what automating it would realistically save. You get numbers, not generalisations. This is what makes the decision to act straightforward.
Not everything worth fixing is worth fixing now. We rank changes by time recovered versus cost and complexity, so the first thing you tackle pays for the next. Off-the-shelf tools where they fit. Custom builds only where they do not.
No vendor affiliations. No platform bias. Recommendations based on your situation.
Before mapping what to automate, we establish where your business sits digitally: what data you have, how your systems connect, what your team actually uses, and where the critical knowledge gaps are. That picture shapes which changes are worth making first and which would fail without groundwork.
Most businesses at level 1 or 2 digital maturity have the same profile: software in place but not connected, reporting built manually, and processes that vary depending on who is doing them.
A written report with a prioritised action list, time and cost estimates for each change, and a clear view of which items you can act on internally and which need outside help. Something you can act on immediately, not file away.
"We found 30,000 points of duplicated data inside Vanda Coatings before we built a single tool to fix any of it. The audit came first. That is always the right order." Anthony Jones, smedigital.ai
Read the full story: How Vanda Coatings built its own automation system
For businesses that have identified what they want to automate and need it built properly. Design, build, test, and deployment. The person who scopes it builds it. No handoffs to junior teams or third parties.
From £3,000 for a focused single-process build. More involved work priced on scope and agreed before any work starts.
"Off-the-shelf tools are right for most situations. Custom builds are for the others. I will not recommend building something when a £30-a-month subscription does the same job."
A monthly retainer for businesses that have had the initial work done and want ongoing support as things develop. AI tools evolve quickly. New options come along regularly. Staff adoption takes time. Having someone on hand to assess, advise, and steer keeps the improvement going without the overhead of a full engagement each time.
This is not a check-in call for its own sake. It is practical: reviewing new tools before you buy them, helping a team member understand how to use what has been built, and making sure nothing built quietly stops working.
A typical example: a client had their automation build completed and the systems were working well technically. But three months in, half the team were still defaulting to the old process. Nobody had broken anything. The new approach just had not become habit yet. A few months on the retainer, working through the specific sticking points with the people actually using the tools, and adoption settled. That is the kind of problem the retainer exists for: not a build issue, not a technical issue, just the normal friction of people changing how they work.
No long-term lock-in. One month notice to end.
Here is what this service does not cover, so you know before you get in touch.
The first conversation is free and takes about 30 minutes. Describe the problem you are trying to solve and you will come away knowing whether an audit makes sense, what it would cost, and whether the numbers are likely to work. No commitment required.
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